At Daph Charge, we want you to be completely satisfied with your purchase. By ordering from us, you agree to the following terms regarding returns and refunds:
1. Payment Method
All orders are processed through cash on delivery (COD). Payment must be made in full at the time of delivery.
2. Eligibility for Returns
Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery. Products must be returned in their original condition and packaging.
3. Reporting a Return
If your product is damaged or defective, please contact us immediately upon delivery with details and, if possible, images of the issue.
4. Return Process
Once the issue is verified, our team will guide you through the return process and arrange for a replacement or resolution.
5. Refunds
Refunds, if applicable, will be processed after verification of the returned product. Refunds may take a few business days to complete depending on the method of return and verification process.
6. Non-Returnable Items
Products that are used, altered, or not in their original condition are not eligible for return or refund.
7. Changes to Policy
Daph Charge reserves the right to update or modify this return and refund policy at any time. Continued use of our services indicates acceptance of any changes.
If you have any questions, concerns, about this policy, please contact our support team at [email protected].